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List of printer-server Tenders

List of latest printer-server Tenders in Indian Tenders. Click on any printer-server Tenders to view BOQ, NIT and Tender Documents. Get GeM Registration and Bidding Support, Vendor Registration for printer-server Tenders.

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Central Government/Public Sector

TRN :35280454 | 24 Sep, 2025

Tender Value : 0

Pune - Maharashtra

Tender for gem bids for data, computersallinonewithups, printersmultifunctional, conferencingcamera, interacticepanel, server, setupforworkstationandconferenceroom

State Government

TRN :35270088 | 16 Sep, 2025

Tender Value : 16.36 Lacs

Kheda - Gujarat

Tender for outsourcing the services of meter reading through gprs based mobile devices and on spot bill generation, on spot printing of bills and on spot delivery of bills with your manpower, mobile device, bluetooth printer and stationary using android mobile application, web based software and server / network infrastructure of mgvcl for piplag and chaklasi sub divisions

Central Government / Public Sector

TRN :35263414 | 18 Sep, 2025

Tender Value : 0

New Delhi - Delhi

Tender for gem bids for annual maintenance service - desktops, laptops andperipherals - service engineer; other, annual maintenanceservice - desktops, laptops and peripherals - desktop pc;other, annual maintenance service - desktops, laptops andperipherals - laptop; other, annual maintenance service -desktops, laptops and peripherals - all in one pc; other, annual maintenance service - desktops, laptops andperipherals - laserjet printer colour and black and white;other, annual maintenance service - desktops, laptops andperipherals - mfp laserjet heavy duty printer; other, annual maintenance service - desktops, laptops andperipherals - scanner; other, annual maintenance service -desktops, laptops and peripherals - scanner heavy duty;other, annual maintenance service - desktops, laptops andperipherals - ups online 10 kva; other, annualmaintenance service - desktops, laptops and peripherals -ups online 5 kva; other, annual maintenance service -desktops, laptops and peripherals - ups online 11 kva;other, annual maintenance service - desktops, laptops andperipherals - ups offline 1 kva; other, annualmaintenance service - desktops, laptops and peripherals -data center assets - computer, blade-server; blade-server

Central Government/Public Sector

TRN :35228750 | 16 Sep, 2025

Tender Value : 0

Umiam - Meghalaya

Tender for gem bids for camc, camc of storage, servers, backup systems with softwareand network devices, camc for data backup device, online backup software, backup server, backup systemswith software, dell servers procured in the year 2019, lenevo workstation procured in the year 2018, hpworkstation procured in the year 2018, dell workstationprocured in the year 2018, lenevo workstation procured inthe year 2019, dell workstation procured in the year 2019, hlbs workstation procured in the year 2020, lenevoworkstation procured in the year 2020, lenevo workstationprocured in the year 2021, dell workstation procured in theyear 2021, hp workstation procured in the year 2021, hlbs workstation procured in the year 2022, dellworkstation procured in the year 2022, hp workstationprocured in the year 2022, fusionstor workstation procuredin the year 2022, lexmark printer procured in the year2019, hp printer procured in the year 2022, brother printerprocured in the year 2023, hp printer procured in the year2023, hp plotter procured in the year 2020, hp plotterprocured in the year 2024

Central Government/Public Sector

TRN :35229398 | 16 Sep, 2025

Tender Value : 0

Gwalior - Madhya Pradesh

Tender for gem bids for annual maintenance service - desktops, laptops andperipherals - laptops, desktop, printers, ups, workstations, servers, switches, access points, firewalls, videoconferencing setups, ; hp, dell, acer, brother, samsungcanon, sharp, voltriq, microtek..

State Government

TRN :35217297 | 12 Sep, 2025

Tender Value : 15.95 Lacs

Petlad - Gujarat

Tender for outsourcing the services of meter reading through gprs based mobile devices and on spot bill generation, on spot printing of bills and on spot delivery of bills with your â€œmanpower, mobile device, bluetooth printer and stationary using android mobile application, web based software and server/network infrastructure of mgvclâ€ for 07 nos. of sub divisions

Central Government / Public Sector

TRN :35204082 | 12 Sep, 2025

Tender Value : 0

Aluva - Kerala

Tender for gem bids for all in one pc v2 q2, entry and mid level laptop -notebook q2, multifunction machine mfm v2 q2, lineinteractive ups with avr v2 q2 . . % % 4 4 /mse exemption for years ofexperience and turnoverno& % & % . . % % 4 4 /startup exemption for years ofexperience and turnoverno 5 5 & & /document requiredfrom sellercertificate requested in atc, oem authorizationcertificate, additional doc 1 requested in atc, additionaldoc 2 requested in atc, additional doc 3 requested inatc, additional doc 4 requested in atcin case any bidder is seeking exemption from experience /turnover criteria, the supporting documents to prove hiseligibility for exemption must be uploaded for evaluation bythe buyer7 7 9 9 : : ; ; & 9 & 9 < < 9 9 ; ; > >? ? % % /do you want to showdocuments uploaded by bidders to allbidders participated in bid?yes documents submitted as part of a clarification orrepresentation during the tender/bid process will also bedisplayed to other participated bidders after log in -- b b c c 5 5 d d / minimum number ofbids required to disable automatic bidextension1 d /bid number: gem/2025/b/6569411; /dated: 22-08-2025 & & / bid document1 / 21 ; 9; 9 d d, , l l -- / / number of days for which bidwould be auto--extended7 n %n % ;5 ;5 ; ; /bid to ra enabledno 4 4 /type of bidtwo packet bid4 4 q q /primary product categoryall in one pc v2 r r & t & t /time allowed for technicalclarifications during technical evaluation3 days u u b b v v u u 4 4 / % % < 9 < 9 : : /inspection required byempanelled inspection authority / agenciespre-registered with gemno r r v v /evaluation methoditem wise evaluation/ x & x & /arbitration clauseno /mediation clauseno //bid details /emd detail b /requiredno /epbg detail b /requiredno /splitting ; / bid splitting not applied. /mii purchase preference /mii purchase preferenceno /mse purchase preference /mse purchase preferenceyes1. purchase preference will be given to mses having valid udyam registration and whose credentials are2 / 21 validated online through udyam registration portal as defined in public procurement policy for micro and smallenterprises mses order, 2012 dated 23.03.2012 issued by ministry of micro, small and medium enterprises andits subsequent orders/notifications issued by concerned ministry. if the bidder wants to avail themselves of thepurchase preference, the bidder must be the manufacturer / oem of the offered product on gem. traders areexcluded from the purview of public procurement policy for micro and small enterprises and hence resellersoffering products manufactured by some other oem are not eligible for any purchase preference. in respect of bidfor services, the bidder must be the service provider of the offered service. relevant documentary evidence inthis regard shall be uploaded along with the bid in respect of the offered product or service and buyer will decideeligibility for purchase preference based on documentary evidence submitted, while evaluating the bid. if l-1 isnot an mse and mse seller s has / have quoted price within l-1+ 15% selected by buyer of margin ofpurchase preference /price band defined in relevant policy, such mse seller shall be given opportunity to matchl-1 price and contract will be awarded for 25% selected by buyer percentage of total quantity. the buyers areadvised to refer the om no. f.1/4/2021-ppd dated 18.05.2023 om no.1 4 2021 ppd dated 18.05.2023 forcompliance of concurrent application of public procurement policy for micro and small enterprises order, 2012and public procurement preference to make in india order, 2017. benefits of mse will be allowed only if seller isvalidated on-line in gem profile as well as validated and approved by buyer after evaluation of documentssubmitted. 2. estimated bid value indicated above is being declared solely for the purpose of guidance on emd amount andfor determining the eligibility criteria related to turn over, past performance and project / past experience etc.this has no relevance or bearing on the price to be quoted by the bidders and is also not going to have anyimpact on bid participation. also this is not going to be used as a criteria in determining reasonableness ofquoted prices which would be determined by the buyer based on its own assessment of reasonableness andbased on competitive prices received in bid / ra process. r r r r / evaluation method item wise evaluation method contract will be awarded schedulewise and the determination of l1 will be done separately for each schedule.the details of item-consignee combination covered under each schedule are as under: r / evaluation schedules & / / item/category / quantityschedule 1all in one pc v22schedule 2entry and mid level laptop - notebook2schedule 3multifunction machine mfm v21schedule 4line interactive ups with avr v24all in one pc v2 2 pieces t t /technical specifications t / as per gem category speci cation /speci cation t t /specificationname b b r r /bid requirementallowed valuesdescriptiondescription of storeall in one personal computers consist of a mouse, keyboard, display with web camera, inbuilt/integrated microphone array and speakers, aninternal cpu with connection cables and poweradapter with 1 year standard warranty3 / 21 processor numberintel core i5-12400, intel core i5-12500, intel core i5-13400t, intel core i7 12700t, intel core i5-12600, intel core i5-13500t, intel core i5-14500t, intel corei5-14400, intel core i5-13600t, intel core i7-13700t, intel core i9 12900t, intel core i7-12700, intel corei7-14700t, intel core i5-13500, intel core i5-14500, intel core i9-12900, intel core i7-13700, intel core i7-14700, intel core i9-13900t, intel core i9-13900, intelcore ultra 5-235, intel core ultra 7-265 or higheroperating systemoperating system factorypreloaded withcertificationwindows 11 professionalmemoryram size gb16storagetype of storage installedwith the systemnvme ssdstorage capacity in gb1024displaydisplay size - diagonal ininches53.1 - 58 20.91 - 22.83 /speci cation t t /specificationname b b r r /bid requirementallowed values //n ; z n ; z /consignees/reporting officer and quantity5. .5. ./s.no. //n ; z n ; z /consigneereporting/officer /address /quantity; ; ; ; /deliverydays1akhil p. a683106, dco stores, muttomdepot kmrl, aluva230entry and mid level laptop - notebook 2 pieces t t /technical specifications* t / as per gem category speci cation /speci cation t t /specificationname b b r r /bid requirementallowed values4 / 21 constructiondescription of storeslaptop with on site 1 year oem warranty, biospassword, 1- inbuilt rj45 gigabit ethernet port 1-rj45 adapter in case not inbuilt, minimum 2 number ofusb type a 3.0 ports 1- type c to type a compatibleadapter in case only 1 usb type a 3.0 port isprovided, minimum 1 type c usb 3.0 port, 1- hdmiport, wi-fi 5 802.11ac or higher, bluetooth 5.0 orhigher, dc adapter jack, built-in stereo speakers withhigh definition audio support, built-in microphone, keyboard with touchpad, minimum li-ion batterycapacity -36 watt hour with minimum 8 hour batterybackup and integrated webcamprocessorlaptop typemid levelprocessor numberamd ryzen 5 5625u, intel core i5 - 1245u or higheroperating systemoperating system factorypre-loadedwindow 11 professionalmemoryram size gb16.0 or higherdisplaydisplay size in cm -diagonal35.56 to 38.09 14 in to 14.99 instoragecapacity of storage drivein gb1024, 2048 or higher /speci cation t t /specificationname b b r r /bid requirementallowed values //n ; z n ; z /consignees/reporting officer and quantity5. .5. ./s.no. //n ; z n ; z /consigneereporting/officer /address /quantity; ; ; ; /deliverydays1akhil p. a683106, dco stores, muttomdepot kmrl, aluva230multifunction machine mfm v2 1 pieces t t /technical specifications* t / as per gem category speci cation /speci cation t t /specificationname b b r r /bid requirementallowed valuesgenericdescription of storesmultifunction machine printer with minimum 1 year onsite warranty, including cartridge and powercord/adapterprint technologylasertype of printingcolour or higher5 / 21 printingprint paper sizea4, a3 and legalminimum print speed perminute as per iso/iec 24734in a4 size-monochromeblack in ppm26 to 30, 31 to 35, 36 to 40, 41 to 45, 46 to 50, 51 to55, 56 to 60, 61 to 65, 66 to 70, 71 to 80, 81 to 90, 91 to 100, 101 to 120, 121 to 140, 141 to 160, 161 to180 or higherminimum print speed perminute as per iso/iec 24734in a4 size-colour in ppm26 to 30, 31 to 35, 36 to 40, 41 to 45, 46 to 50, 51 to55, 56 to 60, 61 to 65, 66 to 70, 71 to 80, 81 to 90, 91 to 100, 101 to 120, 121 to 140, 141 to 160, 161 to180 or higherminimum speed per minuteas per iso/iec 24734 in a3size-mono in ppm11 to 15, 16 to 20, 21 to 25, 26 to 30, 31 to 35, 36 to40, 41 to 45, 46 to 50, 51 to 55, 56 to 60, 61 to 65, 66 to 70, 71 to 80, 81 to 90 or higherminimum speed per minuteas per iso/iec 24734 in a3size-color in ppm11 to 15, 16 to 20, 21 to 25, 26 to 30, 31 to 35, 36 to40, 41 to 45, 46 to 50, 51 to 55, 56 to 60, 61 to 65, 66 to 70, 71 to 80, 81 to 90 or higherauto duplexingprinting/coping 2-sidedfeatureyes or higherpaper handlingoriginal document feedertype for scanning andcopyingsingle-pass document feeders spdf or highernumber of main paper tray2connectivityconnectivityusb port, ethernet port, wi-fi /speci cation t t /specificationname b b r r /bid requirementallowed values //n ; z n ; z /consignees/reporting officer and quantity5. .5. ./s.no. //n ; z n ; z /consigneereporting/officer /address /quantity; ; ; ; /deliverydays1akhil p. a683106, dco stores, muttomdepot kmrl, aluva130line interactive ups with avr v2 4 pieces t t /technical specifications* t / as per gem category speci cation /speci cation t t /specificationname b b r r /bid requirementallowed valuesgenericrating in kva1.0, 1.5, 2.0, 3 or higher6 / 21 technologymosfet-pwminverter efficiency %70% or better or higherminimum guaranteedbattery backup timeminutes on full load120, 180, 240 or higherwarranty for lineinteractive ups3 years, 4 years, 5 years or higherbattery/backupbankwarranty for the batteryfrom the date of delivery2 years or higherfeaturesrated output volt withtotal harmonic distortion%single phase quasi sinewave 230 v ac 50 hz withtotal harmonic distortion as < 40%, single phasesinewave 230v ac 50hz with total harmonicdistortion as <3% or highervariation in avr output inac mode avr voltageregulation230 volts +/-15% /speci cation t t /specificationname b b r r /bid requirementallowed values //n ; z n ; z /consignees/reporting officer and quantity5. .5. ./s.no. //n ; z n ; z /consigneereporting/officer /address /quantity; ; ; ; /deliverydays1akhil p. a683106, dco stores, muttomdepot kmrl, aluva430buyer added bid specific additional scope of work5. .5. ./s.no.document titledescriptionn %n % 4 4 /applicable i.r.o. items1item schedule 1technicalspecification of all indesktopviewitem schedule 1 technical specificationof all in desktopall in one pc v222item schedule 2technicalspecification oflaptopviewitem schedule 2 technical specificationof laptopentry and mid level laptop -notebook27 / 21 item schedule3technicalspecification ofprinterviewitem schedule 3 technical specificationof printermultifunction machine mfm v214item schedule4technicalspecification of upsviewitem schedule 4 technical specificationof upsline interactive ups with avrv245. .5. ./s.no.document titledescriptionn %n % 4 4 /applicable i.r.o. itemsthe uploaded document only contains buyer specific additional scope of work and / or drawings for the bid items addedwith due approval of buyer s competent authority. buyer has certified that these additional scope and drawings aregeneralized and would not lead to any restrictive bidding.special terms and conditions-version:4 effective from 28-07-2025 for category all in one pc v21. for buyers:1product verificationa unique device serial number shall be provided by the seller at the time ofsupply, which is mentioned on the product. the buyer/consignee shall beable to verify the complete product details, including configuration, throughthe oem website. the buyer/consignee should be able to perform theseverifications without needing to create an account on the oem website.8 / 21 .operating systema. there is no requirement that the oem of the all in one pc should be adevice partner of microsoft or hold a valid authorisation frommicrosoftb. microsoft os may be sourced directly from microsoft by oems holdingdevice partner status, and those not holding device partner statusmay source from authorized distributors, i.e., ingram/reddington andtheir authorized channel partners.c. buyers may ensure that the authorisation from microsoft shall not bemade a mandatory requirement in bids.d. if supplies are made as per brands of oems who are global devicepartners, then the serial number of the machine supplied can be usedto check the details of the product from the website of the oem.e. in the case of local device partners of microsoft, os details such asthe digital key number should be produced with supplies, and thebuyer may verify them from microsoft.f. in case of other oems who are sourcing from authorized distributorsof microsoft, reddington, or ingram, a copy of the invoice whichcontains the relevant serial number of windows os shall besubmitted with supplies, and the buyer/consignee can verify the samefrom the os server website or by telephone, or both.g. in respect of verification of os, the consignee shall take necessarysteps at the time of acceptance. for device partner machines, buyerscan check the all in one pc oem website to verify the os by enteringthe pcs serial number and part code number. for entities that are notdevice partners and source os from distributors networks, they mayverify the serial number through the microsoft website or bytelephone, or both.h. in case the product offered is with a dos or linux operating system, such verification of os shall not be applicable.i. buyer shall request for windows hardware compatibility certificatefor window operating system to ensure the supply hardware iscompatible with windows operating system9 / 21 .requirement of oemlogobuyers are advised to note that incorporating a condition stipulating an oemlogo on the motherboard is restrictive and may not be incorporated into thebids.4.warrantya. the buyer may ensure that as soon as supplies are received, arequest for a warranty certificate is made, along with logging into theoem website/call center to verify the certificate.b. the product in gem marketplace direct purchase & l1 purchasecomes with a minimum standard warranty of one year. in case theseller has standard warranty more than one year, the same may bementioned in the catalogue including in the model name and in suchcase higher warranty offered shall prevail/supersede the minimumone year warranty.10 / 21 .om related to mii, localcontent and meityadvice on modeltechnical specificationsbuyers are requested to refer to various oms pertaining to dpiit and meity, as issued from time to time, while making procurement and follow relevantprovisions as applicable.6.check points duringacceptance of suppliesbefore generating the consignee receipt and acceptance certificate crac, the consignee may inspect the system condition and verify that it complieswith the agreed specifications and configurations. in the case of a largenumber of units to be procured, then the buyer may opt for bidding andaccordingly stipulate conditions regarding installation, inspection byconsignees/inspection agency. consignees who receive the supplies shouldbe vigilant and should complete checking to ensure that there is no scopefor the supply of refurbished products. at the time of receiving supplies, theconsignee may adhere to the following to ensure that any discrepancies insupplies can be flagged, taken into account, and reflected while generatingthe crac: i. packing should be checked properlyii. a warranty certificate from the oem should be insisted upon andchecked.iii. instruction manuals and the os installed should be checked.iv. the machine serial number should also be checked through settingsand can be verified from the oem website. the above points are forguidance, and the buyer/consignee may take steps consideredsuitable by them for checking at the consignee end beforeacceptance of systems.v. an escalation matrix for customer grievance redressal shall beinsisted upon by the buyer from the seller at the time of delivery.11 / 21 .hdd/ssd storageretentionbuyer may add their requirement of retention of securely store all hard diskdrives hdds or solid-state drives ssds used in the all in one pc underatc clause.for sellers:1.oem website link/partno for productverificationthe oem shall share the oem website link with the buyer at the time ofdelivery. the offered model details/configuration should be available ontheir website. a unique device serial number shall also be provided at thetime of supply, which is also mentioned on the product. the buyer/consigneeshall be able to verify the complete product details, including configuration, through the shared oem website link.2.changing or alteringthe configurationseller must refrain from changing or altering the configuration of the factorypre-loaded machine. the machine should be delivered to the consignee inits original, factory-approved configuration.3.warrantythe seller shall furnish a valid warranty certificate/tag from the oem to thepurchaser, guaranteeing the products coverage under the specifiedwarranty terms. the warranty certificate should be verifiable through theoem website/customer care center.4.compliance ofextended producer sresponsibilitywith effect from 1.4.23, as per the e-waste rules 2022, epr registration ismandatory for manufacturing entities. therefore, all oems shall hold validepr registration, and the registration number should be reflected in thecatalog parameter. oems shall ensure compliance with all responsibilities asper epr registration applicable from time to time.5.mandatory / statutoryrequirements asapplicableoems shall have to ensure compliance with the mandatory/statutoryrequirements as per the government of india notifications issued from timeto time for hardware and software components, as applicable.6.operating systemit shall be the responsibility of oems to ensure that supplies are made withgenuine operating systems. special terms and conditions-version:5 effective from 28-07-2025 for category entry and mid levellaptop - notebook1. for buyers 12 / 21 the category has been created in accordance with the model technical specificationissued by the ministry of electronics and information technology meity vide letterno. w-43/4/2020-iphw dated 19th august 2024, and is based on the parametersdefined therein. the specifications applicable to this category are as per the meitymodel technical specification dated 19th august 2024. accordingly, buyers shall notspecify or mandate any particular processor, processor brand, or manufacturer in theadditional terms and conditions atc. in this context, reference may also be madeto clause 2e of the gem general terms and conditions gtc, which inter aliastates: the specifications shall identify the key parameters defining the productswith all necessary validations related to configuration, type of data, restrictions, range / allowed values, allowed units etc. sellers as well as buyers while offering /buying the goods / services shall have to comply with the validation rules /restrictions provided for in the category specification. buyers / sellers cannot addparameters and / or drop down values not provided for in category specification. inview of the above, buyers are not permitted to amend or modify any technicalspecification through the additional terms and conditions, and must ensure fullcompliance with the predefined category specificationsproduct verificationa unique device serial number shall be provided by the seller at the time of supply, which is mentioned on the product. the buyer/consignee shall be able to verify thecomplete product details, including configuration, through the oem website. thebuyer/consignee should be able to perform these verifications without needing tocreate an account on the oem website.operating system1. there is no requirement that the oem of the laptop should be a devicepartner of microsoft or hold a valid authorisation from microsoft 2. microsoft os may be sourced directly from microsoft by oems holding devicepartner status, and those not holding device partner status may source fromauthorized distributors, i.e., ingram/reddington and their authorized channelpartners.3. buyers may ensure that the authorisation from microsoft shall not be made amandatory requirement in bids.4. if supplies are made as per brands of oems who are global device partners, then the serial number of the machine supplied can be used to check thedetails of the product from the website of the oem.5. in the case of local device partners of microsoft, os details such as the digitalkey number should be produced with supplies, and the buyer may verify themfrom microsoft.6. in case of other oems who are sourcing from authorized distributors ofmicrosoft, reddington, or ingram, a copy of the invoice which contains therelevant serial number of windows os shall be submitted with supplies, andthe buyer/consignee can verify the same from the os server website or bytelephone, or both.7. in respect of verification of os, the consignee shall take necessary steps at thetime of acceptance. for device partner machines, buyers can check the laptopoem website to verify the os by entering the pcs serial number and part codenumber. for entities that are not device partners and source os fromdistributors networks, they may verify the serial number through the microsoftwebsite or by telephone, or both.8. in case the product offered is with a dos or linux operating system, suchverification of os shall not be applicable.9. buyer shall request for windows hardware compatibility certificate for windowoperating system to ensure the supply hardware is compatible with windowsoperating systemstorage retentionbuyer may add their requirement of retention of securely store all hard disk driveshdds or solid-state drives ssds used in the laptop-notebook under atc clause.requirement ofoem logo buyers are advised to note that incorporating a condition stipulating an oem logo onthe motherboard is restrictive and may not be incorporated into the bids.processors intel and amd processors are added as per model technical specification of laptop -notebook issued by ministry of electronics and information technology meity-iphwdivision w-43/4/2020 dated 19 aug 202413 / 21 warranty1. the buyer may ensure that as soon as supplies are received, a request for awarranty certificate is made, along with logging into the oem website/callcenter to verify the certificate.2. the product in gem marketplace direct purchase & l1 purchase comes witha minimum standard on site warranty of one year. in case the seller hasstandard warranty more than one year, the same may be mentioned in thecatalogue including in the model name and in such case higher warrantyoffered shall prevail/supersede the minimum one year warranty.om related to mii, local content andmeity advice onmodel technicalspecifications buyers are requested to refer to various oms pertaining to dpiit and meity, as issuedfrom time to time, while making procurement and follow relevant provisions asapplicable.check points duringacceptance ofsupplies before generating the consignee receipt and acceptance certificate crac, theconsignee may inspect the system condition and verify that it complies with theagreed specifications and configurations. in the case of a large number of units to beprocured, then the buyer may opt for bidding and accordingly stipulate conditionsregarding installation, inspection by consignees/inspection agency. consignees whoreceive the supplies should be vigilant and should complete checking to ensure thatthere is no scope for the supply of refurbished products. at the time of receivingsupplies, the consignee may adhere to the following to ensure that any discrepanciesin supplies can be flagged, taken into account, and reflected while generating thecrac: i. packing should be checked properlyii. a warranty certificate from the oem should be insisted upon and checked.iii. instruction manuals and the os installed should be checked.iv. the machine serial number should also be checked through settings and canbe verified from the oem website. the above points are for guidance, and thebuyer/consignee may take steps considered suitable by them for checking atthe consignee end before acceptance of systems.v. an escalation matrix for customer grievance redressal shall be insisted uponby the buyer from the seller at the time of delivery.battery backupbuyer may check/validate battery backup time with appropriate benchmark.for sellers oem websitelink/part no forproduct verification the oem shall share the oem website link with the buyer at the time of delivery. theoffered model details/configuration should be available on their website. a uniquedevice serial number shall also be provided at the time of supply, which is alsomentioned on the product. the buyer/consignee shall be able to verify the completeproduct details, including configuration, through the shared oem website link.changing oraltering theconfigurationseller must refrain from changing or altering the configuration of the factory pre-loaded machine. the machine should be delivered to the consignee in its original, factory-approved configuration.warrantythe seller shall furnish a valid warranty certificate/tag from the oem to thepurchaser, guaranteeing the products coverage under the specified warranty terms.the warranty certificate should be verifiable through the oem website/customer carecenter.compliance ofextendedproducer sresponsibilitywith effect from 1.4.23, as per the e-waste rules 2022, epr registration is mandatoryfor manufacturing entities. therefore, all oems shall hold valid epr registration, andthe registration number should be reflected in the catalog parameter. oems shallensure compliance with all responsibilities as per epr registration applicable fromtime to time.mandatory /statutoryrequirements asapplicableoems shall have to ensure compliance with the mandatory/statutory requirements asper the government of india notifications issued from time to time for hardware andsoftware components, as applicable.operating systemit shall be the responsibility of oems to ensure that supplies are made with genuineoperating systems.14 / 21 special terms and conditions-version:4 effective from 31-01-2025 for category multifunctionmachine mfm v21. for buyers1productverificationthe buyer/consignee shall verify the complete product details, includingconfiguration, through the oem website. the buyer/consignee should be able toperform these verifications without needing to create an account on the oem website.2warranty1. the buyer may ensure that as soon as supplies are received, a request for awarranty certificate is made, along with logging into the oem website/callcentre to verify the certificate.2. the product in gem marketplace direct purchase & l1 purchase comes with aminimum standard on site warranty of one year. in case the seller has standardwarranty more than one year, the same may be mentioned in the catalogueincluding in the model name and in such case higher warranty offered shallprevail/supersede the minimum one year warranty.3. buyer shall verify the actual number of prints completed by the multifunctionmachine printer at the time of delivery to ensure that the product has not beenin use prior to delivery to the buyer and may be verified using themultifunction printer s built-in print counter or an equivalent tracking system asavailable with oems.4. buyer may please note that warranty does not cover any consumables i.e.cartridges/toner/ink/developer and such consumables.for sellers3oem websitelink/part nofor productverification the oem shall provide the oem website link to the buyer at the time of delivery. theoffered model details/configuration should be available on the oems website. adevice serial number must also be provided at the time of supply, which must also bementioned on the product supplied. the buyer/consignee must be able to verify thecomplete product details, including configuration, through the provided oem websitelink. 4warranty1. the seller shall furnish a valid warranty certificate/tag in physical or digitalformat from the oem to the purchaser, guaranteeing the products coverageunder the specified warranty terms. the warranty certificate should beverifiable through the oem website/customer care centre.2. the warranty period will be valid for the specified number of years or until theprinter reaches the oem-defined minimum number of prints within thewarranty period, whichever is earlier, i.e. once the printer meets either theminimum number of prints within the warranty period or the time durationspecified, the warranty coverage will end.3. the actual number of prints completed by the printer during the warrantyperiod may be verified using the printer s built-in print counter or an equivalenttracking system.5compliance ofextendedproducer sresponsibilitywith effect from 1st april 2023, as per the e-waste rules 2022, epr registration ismandatory for manufacturing entities. therefore, all oems shall hold valid eprregistration, and the registration number should be reflected in the catalogueparameter. oems shall ensure compliance with all responsibilities as per eprregistration applicable from time to time.5 5 : : /buyer added bid specific terms and conditions1. genericoption clause: the purchaser reserves the right to increase or decrease the quantity to be ordered upto 25 percent of bid quantity at the time of placement of contract. the purchaser also reserves the right toincrease the ordered quantity up to 25% of the contracted quantity during the currency of the contract atthe contracted rates. the delivery period of quantity shall commence from the last date of originaldelivery order and in cases where option clause is exercised during the extended delivery period theadditional time shall commence from the last date of extended delivery period. the additional deliverytime shall be increased quantity original quantity original delivery period in days, subject tominimum of 30 days. if the original delivery period is less than 30 days, the additional time equals theoriginal delivery period. the purchaser may extend this calculated delivery duration up to the original15 / 21 delivery period while exercising the option clause. bidders must comply with these terms.2. genericactual delivery and installation & commissioning if covered in scope of supply is to be done atfollowing addresssdgm procurement, kochi metro rail limited, dco stores, muttom depot, aluva, kochi, kerala - 683106mobile no. 9188957943, e mail id : procurement @kmrl.co.in.3. genericbidders are advised to check applicable gst on their own before quoting. buyer will not take anyresponsibility in this regards. gst reimbursement will be as per actuals or as per applicable rateswhichever is lower, subject to the maximum of quoted gst %.4. genericdata sheet of the products offered in the bid, are to be uploaded along with the bid documents. buyerscan match and verify the data sheet with the product specifications offered. in case of any unexplainedmismatch of technical parameters, the bid is liable for rejection.5. genericmanufacturer authorization:wherever authorised distributors/service providers are submitting thebid, authorisation form /certificate with oem/original service provider details such as name, designation, address, e-mail id and phone no. required to be furnished along with the bid6. genericsupplier shall ensure that the invoice is raised in the name of consignee with gstin of consignee only.7. genericwhile generating invoice in gem portal, the seller must upload scanned copy of gst invoice and thescreenshot of gst portal confirming payment of gst.8. scope of supplyscope of supply bid price to include all cost components : supply installation testing andcommissioning of goods9. buyer added bid specific atcbuyer added text based atc clauses1 important note: some technical parameters are auto-mapped in gem category speci cation of the tender document from the existing reference product . however all participants shall quote for the item in line with bid speci c technical speci cations and scope of work provided in the bid document.2 repeat order clause: the contract will have repeat order clause, wherein kmrl can order under the contract within six months from the date of completion of supply under the original po. the repeat order will have rates on not exceeding basis while the terms and conditions will remain unchanged. it will be entirely the discretion of kmrl to exercise the repeat order or not16 / 21 .3 the quoted line items shall be in accordance with the bureau of indian standards as per mohua noti cation no. v-11/15/2020-bis dated 01.02.2021 if applicable4 public procurement preference to make in india as per ministry of commerce & industry dpiit noti cation no. dpiit order no. p-45021/2/2017-pp be-ii dated 16.09.2020 and any amendments thereof will be applicable.5 warranty period: the successful bidder shall provide a warranty for all theitems from the date of acceptance by the purchaser/ consignee and warranty certi cate to be submitted along with the material while supplying the item.details are as follows:a item schedule 1 all in desktop : 12 monthsb item schedule 2 laptop : 12 monthsc item schedule 3 printer : 12 monthsd item schedule 4 ups : 36 months6 valid oem authorization/ maf/dealership certi cate issued by the oem to be submitted.7 the successful bidder whose aggregate turnover in any preceding nancial year starting from 2017-18 exceeds rs. 5 crores, has to mandatorily submite-invoice along with the supply of items. in case e invoicing is not applicable, e - invoice exemption declaration form shall be submitted by bidder along with invoice. if the above mentioned form cannot be led due to non-enablement of e- invoicing as turnover is less than 5 cr, proof of the same shall be submitted along with invoice. 8 rejection of materials/items/ equipment: materials/items/ equipment supplied shall be new, unused and the specifications in line with the purchaseorder/contract issued by kmrl. in case of any rejection of material due to poor quality/ faulty design/ transit damages, vendor s shall take back rejected products immediately within 07 days after receiving the intimation from kmrl and the rejected item to be replaced with new product/ recti ed product immediately at vendors expense, including all freight costs. payment will be released only after the successful replacement of the rejected materials/items by the vendor. in case of any fail in collecting the rejected items from kmrl store within 30 days, from the date of receipt of rejection intimation from kmrl, item will be scrapped without any further intimation.9 bidder shall submit the following documents while bidding, i. appendix 1 tender check listii. appendix 2: company profileiii. appendix 3: compliance with technical speci cation & scope of work andbuyer added bid additional terms and conditions .iv. sealed and signed document of technical specification & special conditions document attached in buyer added bid speci c additional scope of work. 17 / 21 v. make/model and data sheet / catalogue of offered item.vi. valid oem authorization/ maf/dealership certificate issued by the oem.10 determination of responsiveness:bid of those tenderers shall be considered as non-responsive & shall be rejected post clarification if any if:a the quoted item fails to meet the specified technical requirements.b non-submission of documents as per clause 9 of buyer uploaded atc document.11 payment terms : payment will be released after all statutorydeductions, retention / deduction due to penalty/ liquidated damages as applicable after acceptance of item/work done. the following documents must be submitted for payment.a original tax invoiceb warranty certificate.c for materials: acceptance of material by the purchaser or consignee.d any other document if requested by kmrlnote: no advance payment will be made. in the case of msme bidders, payments shall be released within 45 days from the date of acceptance of the goods or successful completion of the work, as applicable by kmrlsubmission of invoicea invoices submitted by successful bidders should be e invoices i.e, invoices electronically uploaded and authenticated with a unique irn and digitallysigned qr code. in case e invoicing is not applicable, e invoice exemption declaration form shall be submitted by vendor along with invoice. if the above mentioned form cannot be led due to non-enablement of e- invoicing asturnover is less than 5 cr., proof of the same shall be submitted along with invoice.b the gstin of kochi metro rail ltd is 32aaeck5274h1zlc while generating invoice in gem portal, the seller must upload scanned copy of gst invoice and the screenshot of gst portal con rming payment of gst.d gst at actuals shall be paid on the quoted base value as per gst law in india after submission of appropriate gst invoices with gstin of the bidder and gstin of kochi metro rail ltd - 32aaeck5274h1zl.e under gst law the contractor shall also comply regarding filing of all the returns to the gst network/government departments within the stipulated time every month or such other period as required by the government. if the contractor does not comply with any of the gst laws and procedures and if kmrl incurs any liability on this account or does not get the input credit from the gst network/government as goods and/or service receiver due to thecontractor s failure to comply with the procedures of ling / uploading of data/submissions of documents etc in time then all such liability including the18 / 21 input credit of the gst lost by kmrl and the penalties and interest incurred by kmrl would be the liability of the contractor and the same shall be recovered either by recovery from security deposits / any other amount payable by the contractor to kmrl or through direct payment. the contractor shall submit the copy of latest filed return - gstr1 along with the invoice.12 terms of pricea the quoted price shall be inclusive of gst, all other applicable taxes, duties, transportation, packing, forwarding, loading & unloading, installation andother charges if any.b bidders are advised to check applicable gst on their own before quoting. buyer will not take any responsibility in this regards. gst reimbursementwill be as per actuals or as per applicable rates whichever is lower, subjectto the maximum of quoted gst %.c contract price will be the total price quoted inclusive of all taxes and including gst.d the tax liability as per gst act rests with the contractor, ambiguity if any regarding the percentage for that particular work or services accounting code sac/hsn etc. shall be cleared before offering of rates.e any liability on account of wrong classification of goods or services for arriving at taxes will be on the bidder.13 retention amount: a retention amounting to 5% of the gross amount of each bill will be deducted at the time of each payment, for the due execution and completion of the supply and warranty obligation. this retention amount is liable to be forfeited, partly or wholly, if the contractor fails to carry out the assignment or to keep up the desired rate of progress as per contract.the retention amount will be released after 60 days on successful completion of warranty/dlp/

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